Frequently Asked Questions

I'm experiencing an error at checkout - what should I do?
Please check that you aren't trying to purchase items from both of our physical locations in one order. If you are, please separate your order into two transactions (based on pickup location).

If that doesn't work, please call the stores during business hours (Tues-Sat, 10a-6p):
Taylors: (864) 312-5003
Woodruff Road: (864) 757-8588.


I can't find my order confirmation email. What should I do?
Please check your spam folder and your promotions folder (if you use Gmail). If you still cannot find the email, please contact us.

How can I donate to the ReStores?
Hi there! You can find information on how to donate here. Thank you for thinking of the ReStores!


What do you currently have in stock?
Hi there! You can see the items that are available to order online for in-store pickup using the menu at the top of the page.

If you have a question about what we have in stock at our physical locations, you can text the stores using the following numbers:
Taylors: (864) 365-4468
Woodruff Road: (864) 979-8838


How will I know if a product is brand-new or donated?
Make sure to carefully read the product descriptions for each item you select. Each item will be marked as either donated or brand new. Donated items may have some wear-and-tear.


Where are your physical stores located/what are your hours/how can I contact the stores?
We have two locations:

3033 Wade Hampton Boulevard
Taylors, SC 29687
Call: (864) 312-5003
Text: (864) 365-4468
Business Hours: Tuesday — Saturday: 10:00 a.m. — 6:00 p.m.

1818 Woodruff Road ***Currently closed - re-opening in mid-December
Greenville, SC 29607
Call: (864) 757-8588
Text: (864) 979-8838
Business Hours: Tuesday — Saturday: 10:00 a.m. — 6:00 p.m.


Do you offer shipping?
No, unfortunately we cannot offer shipping at this time. Check the product description for each item you purchase to find the in-store pickup location.


What are your return/privacy/in-store pickup policies?
You can check out all of our store policies here.


I would like to become a Habitat Homeowner. How can I apply?
You can visit this page for all of the information you will need to apply.


I need repairs on my home. Can Habitat help with that?
Habitat may be able to help! Please visit this page for more information and to apply for our repairs program.


How can I get volunteer at the ReStores/on build sites?
Here is some information on our volunteer opportunities. If you have any questions, please contact for more information!